Registration & guidelines
Once you have registered your child and are issued a class day and time, that is your regular class. WE DO NOT change classes because you cannot make it etc.
All learn to swim classes run all year round but our advanced levels (mini squads/ squad classes) are run during school terms only. We also run our Intense programs in School holidays only.
Registration and Bond
Firstly when registering your child for a lesson time, that will be their regular class time. We require a two (2) week BOND of $30. This is then recorded and when your child has completed his swimming time, you advise us and give 2 x weeks notice to cancel and your BOND will cover your last 2 lessons. * If you do not give notice OR you have not contacted our school for 2 weeks, your BOND will be taken (to cover that last fortight) and your lessons will be immediately cancelled.
Sick days and Make-up classes
You are allowed a maximum of two (2) make-up classes per term (a twelve week block). These must be paid for on return to classes and make-ups will be issued for set available make-up times and if they are not suitable, we apologise. If your child is sick/ unwell and you do not want them to attend their class, YOU must telephone reception (or answering machine) and let us know that your child is ill and will not be attending for that week. All additional abscences in that 12 week block must be paid for and there will be no make-up class offerred.